The safety and well-being of our residents and staff are top priorities for everyone at The Residence at Morgan Heights. We will continue to follow direction from public health officials and experts regarding the best infection prevention and control measures to take to avoid transmission of the COVID-19 virus.
- We have successfully completed two Infection Control audits by the Fraser Health Authority Infection Control and Facilities Licensing.
- We will still continue with all the recommendations for social distancing, there are no visitors at this time. Exceptions may be made for 1 essential adult visitor – who passes screening – to visit residents who are actively dying.
- The staff at The Residence at Morgan Heights are confined to work strictly at our facility.
- Plans are in place to add more hands free sanitization stations throughout the building. Also the filters in our extensive air filtering systems have all been replaced.
- Our recreation team have been creative in planning activities to allow social distancing, please note that all activities are one on one.
- Face Time visits. To arrange Face Time visits, please email Megan Hurtig (Recreation Manager) at:
This email address is being protected from spambots. You need JavaScript enabled to view it. or call 604-535-1118 ext. 110 or 351 - Walks and talk (inside and outside), Exercise, Shuffle board, Coloring and crafts, Reading, Music with Megan
- We have had good response with our patio visits and at this time we will continue with the patio visits with one adult visitor and to be organized with our recreation team. Please be sure to wear a mask during the entire visit. The specifics, including timings, will be available through our recreation department. We do thank you for all of your support and patience, but please do understand the challenges presented by this rapidly evolving situation and this may lead to patio visits temporary stopped.
- FaceTime and patio visits may not benefit all families, we have found that a way of keeping in touch has been for families to send an email to
This email address is being protected from spambots. You need JavaScript enabled to view it. . Our staff will print it out and read with your loved one.
- The thorough sanitizing procedure that has been put in place for all essential items and supplies that have been dropped off for the residents will continue as follows;
- Please remember to ensure that all such items must be commercially packaged with non-porous material so that we are able to disinfect before bringing given items to the neighbourhood.
- We strongly encourage you to bring essential items only.
- Please do not drop off any unpackaged food, flowers or plants.
- There are two bins between the double doors at the front entrance, please leave your items labelled in a disposable bag in one of the bins, and buzz reception to let us know that items have been dropped off.
- With the effect of long-term care and assisted living restrictions, the services of Footcare and the Hair Salon have been temporarily closed. The Residence at Morgan Heights has waived the Administration fee for those who have Comfort Funds for the months of April and May 2020. The care staff and recreation team have been working with our residents to be extra supportive knowing we are without these services.
If you have questions or concerns, please contact our Administrator, Amrinder Gill / 604-535-1118 x102 /
We know that staying away from your loved one is very difficult and we appreciate your understanding & cooperation with this request with the goal of keeping our residents and staff healthy.
Stay safe, while apart, together…